Residential Limited Warranty
What is covered:
IntecStone warrants that the IntecStone Solid Surface Sheet product, under normal use and service, will be free from defects in material for a period of 10 years from the date of purchase by the original consumer purchaser or transferee. This warranty applies only to the IntecStone Solid Surface sheet product which has been fabricated and permanently installed by a Certified IntecStone fabricator.
What is excluded:
This warranty shall not apply to damage arising from any of the following:
1) Accidents, abuse or misuse;
2)Fabrication, installation, alterations or repairs, which are performed by a non-Certified IntecStone Fabricator;
3)Exposure to extreme temperature changes;
4)Exposure to harsh or corrosive chemicals and cleaners;
5)Excessive weight placed on countertop;
6)Structural support or movement;
7)Improperly installed, used and/or maintained appliances;
8)Acts or nature.
9)Failure to use or maintain the product in accordance with IntecStone published care and maintenance guidelines.
Claim procedure:
To obtain service under this warranty, contact your original installer or distributor to verify if a warranty claim should be considered. Please retain your produce proof of purchase and installation of IntecStone Solid Surface. This document must state date of installation and fabricator details.
Commercial Limited Warranty
What is covered:
IntecStone warrants to the original purchaser from a Certified IntecStone Fabricator that the IntecStone Solid Surface sheet product, under normal use and service, will be free from defects in material and workmanship for a period 10 years from the date of purchase by the original Purchaser ( Warranty Period). This warranty applies only to the IntecStone Solid Surface sheet product which has been fabricated by a Certified IntecStone Fabricator and permanently installed in an interior commercial application and remains installed at that location. This warranty does not cover fabrication or installation, is not transferable and is extended only to, and may only be enforced by, the Original Purchaser. It is expressly conditioned upon submission of proof of purchase.
What is excluded:
This warranty shall not apply to damage arising from any of following:
1) Accident, abuse or misuse.
2) Fabrication, installation, alterations or repairs.
3) Exposure to extreme temperature changes.
4) Exposure to harsh or corrosive chemicals and cleaners.
5) Excessive weight placed on countertop.
6) Structural support or movement.
7) Improperly installed, used and /or maintained appliances.
8) Acts of nature.
9) Failure to use or maintain the product in accordance with IntecStone published care & maintenance guidelines.
Claim procedure:
To obtain service under this warranty, contact your original installer or distributor to verify if a warranty claim should be considered. Please retain your produce proof of purchase and installation of IntecStone Solid Surface. This document must state date of installation and fabricator details.