With independent Bathtub & Basins workshops, IntecStone customized product line including solid surface sheets, solid surface bathtubs, Bathtub & Basins, etc. We are also good at solid surface cut to size projects and Countertops fabrication.

Rich knowhow on project customization

With rich experience in engineering projects, we make it possible for customers to enjoy customized service. This means that your ideas and drawings could be realized by opening a new mold or alternatively by fabrication.
Product drawings from customers are integral if customized products are required. Production process then will be precisely carried out according to customer's drawings. From drawings to finished products, IntecStone puts emphasis on each step of the production process and sees it tremendously significant.

Color customization

Based on customer's sample, we will make a sample color plaque for your evaluation. Customers could get 99% color matching samples, which are extremely like the ones you need.

Size customization of solid surface sheets

Different sizes can be made to meet the needs of different application or area. The size of the solid surface sheet can be customized according to customer's requirements. Minimum order quantity varies by product.

General cleaning

For day to day cleaning, warm soapy water or non-abrasive household cleaners such as glass cleaner or commercially available solid surface cleaners will remove most residues. Then rinse and towel dry the surface to prevent spotting especially in areas with hard water.

Removing stubborn residue

Stubborn residue that will not come out with day to day cleaning methods requires a slightly stronger cleaner. The following suggestions will assist you to remove stubborn residue and refurbish the finish.

Matte: Apply an abrasive cleaner and a damp sponge, buff in a circular motion. Then rinse and towel dry.
Glossy: this finish is limited to mild detergents or nonabrasive cleaners with a soft cloth.

Simple precautions

Although IntecStone Solid Surface can be renewed or repaired if necessary by a professional fabricator, it's best to try and avoid serious damage by following these few simple guidelines.

Preventing heat damage

Although IntecStone Solid Surface is heat resistant, common sense should be applied concerning exposure to direct heat. As with all types of countertops use solid trivets with rubber tip feet or flame resistant heat mats when placing hot objects, heat producing appliances such as electric skillets, crock pots, etc. on the countertop.

Protecting the surface

Avoid exposing the surface to harsh chemicals such as paint removers/thinner, acetone based cleaners, stove/drain cleaners, etc. if these come in contact with the surface, quickly wash off with water, using the appropriate safety measures to avoid injury.

Do not cut directly on the surface of your countertop, always use a cutting board. Deeper cuts may require service of a professional fabricator at an added expense.

Do not stand or sit on the countertop.

IntecStone design trains and certifies fabricators and installers who are provided detailed information regarding proper procedures; the following is a general overview, not a comprehensive guide to proper use.

Seams

To minimize material usage and facilitate installation, a corner block of IntecStone Solid Surface should be made square (butt) rather than mitered. The edges to be joined should be straight, smooth and clean. Some seams need to be reinforced (see fabrication manual for details). Joints should only be made with IntecStone Joint Adhesive. Cutouts should be made with a router equipped with a sharp carbide bit, with a minimum diameter of 3/8” (10 mm). All corners of a cutout must be rounded to 5mm radius and the edges smoothed, both on top and bottom, all around a cutout. “L” and “U” Shaped corners need smooth, 3/16” (5mm) radius inside corners. For hob cutouts, corners should be reinforced with a IntecStone corner block. See fabrication manual for more details.
Some IntecStone Solid Surface colors that feature random veins and irregular patterns require special considerations regarding the seams. Please refer to the related technical bulletin for best practices in fabrication of these colors.

Sealants and adhesives

IntecStone Solid Surface is compatible with many commercially available caulks and sealants. 100% silicone products are recommended. Vertical panels of IntecStone may be installed over suitable substrates, including water-resistant gypsum board, marine-grade plywood and ceramic tiles. In case a support is needed, apply perimeter frame or full support direct to IntecStone using large beads of flexible adhesive leaving a space with a minimum thickness of 1/16” (1.5mm) For making seams in countertops, repairs and custom edges, color-coordinated IntecStone Joint Adhesive should be used. When used in accordance with manufacturer’s instructions, it provides a smooth and inconspicuous joint. IntecStone Joint Adhesive is available from IntecStone Design or its distributors.

Clearances

The minimum expansion clearance in inches for IntecStone Solid Surface is 2.2 x 10-5 in./in. oF x (length of the piece of IntecStone Solid Surface in inches) x (biggest temperature range expected in oF) In mm the minimum expansion clearance is 3.9 x 10-5 mm/mm oC x( length of the piece of IntecStone Solid Surface in mm ) x (biggest temperature range expected in oC). Joints to be caulked should be a minimum of 1/16” (1.5mm) wide to allow satisfactory sealant penetration and expansion.

Precautions

Products dimensions are nominal. If tolerances are critical, review your needs with a IntecStone specialist.

What is covered:

IntecStone warrants that the IntecStone Solid Surface Sheet product, under normal use and service, will be free from defects in material for a period of 10 years from the date of purchase by the original consumer purchaser or transferee. This warranty applies only to the IntecStone Solid Surface sheet product which has been fabricated and permanently installed by a Certified IntecStone fabricator.

What is excluded:

This warranty shall not apply to damage arising from any of the following:
1) Accidents, abuse or misuse;
2)Fabrication, installation, alterations or repairs, which are performed by a non-Certified IntecStone Fabricator;
3)Exposure to extreme temperature changes;
4)Exposure to harsh or corrosive chemicals and cleaners;
5)Excessive weight placed on countertop;
6)Structural support or movement;
7)Improperly installed, used and/or maintained appliances;
8)Acts or nature.
9)Failure to use or maintain the product in accordance with IntecStone published care and maintenance guidelines.

Claim procedure:

To obtain service under this warranty, contact your original installer or distributor to verify if a warranty claim should be considered. Please retain your produce proof of purchase and installation of IntecStone Solid Surface. This document must state date of installation and fabricator details.

What is covered:

IntecStone warrants to the original purchaser from a Certified IntecStone Fabricator that the IntecStone Solid Surface sheet product, under normal use and service, will be free from defects in material and workmanship for a period 10 years from the date of purchase by the original Purchaser ( Warranty Period). This warranty applies only to the IntecStone Solid Surface sheet product which has been fabricated by a Certified IntecStone Fabricator and permanently installed in an interior commercial application and remains installed at that location. This warranty does not cover fabrication or installation, is not transferable and is extended only to, and may only be enforced by, the Original Purchaser. It is expressly conditioned upon submission of proof of purchase.

What is excluded:

This warranty shall not apply to damage arising from any of following:
1) Accident, abuse or misuse.
2) Fabrication, installation, alterations or repairs.
3) Exposure to extreme temperature changes.
4) Exposure to harsh or corrosive chemicals and cleaners.
5) Excessive weight placed on countertop.
6) Structural support or movement.
7) Improperly installed, used and /or maintained appliances.
8) Acts of nature.
9) Failure to use or maintain the product in accordance with IntecStone published care & maintenance guidelines.

Claim procedure:

To obtain service under this warranty, contact your original installer or distributor to verify if a warranty claim should be considered. Please retain your produce proof of purchase and installation of IntecStone Solid Surface. This document must state date of installation and fabricator details.